A solutions-driven Business Analyst, Theadora James brings extensive experience in project management, process improvement, and business transformation across healthcare and multi-site operations. She is passionate about translating complex data into actionable insights that help organizations strengthen performance, enhance efficiency, and drive meaningful, measurable results.

With a proven ability to lead projects from vision through execution, she manages complex milestones, adapts to shifting priorities, and advances strategic initiatives that improve outcomes across diverse teams and locations. Her career includes driving turnarounds in underperforming operations, resolving mission-critical challenges, and guiding teams through organizational change while maintaining clarity, structure, and momentum.

Theadora’s technical foundation includes Excel, Python, SQL, and Tableau, strengthened through the Georgia Institute of Technology’s Data Analytics Certificate Boot Camp. She leverages these skills to help organizations make better use of their data assets. Her approach centers on identifying trends and correlations, uncovering root causes, and proactively recommending process adjustments that strengthen systems and reshape organizational behavior for the better.

Her professional background includes leadership roles in federal service, consulting, payer operations, global market access, and maternal health innovation. As COO of Navigate Maternity, she supports national efforts to address maternal morbidity and mortality through technology-enabled solutions. Previous roles include Process Improvement Specialist and Project Manager at Centene, Global Market Access Consultant at evidencematters, and Program Analyst at the U.S. Department of Veterans Affairs, where she supported nationwide Lean initiatives and trained teams in process excellence.

Theadora holds a Master’s degree in Healthcare Administration from Franklin University and multiple professional credentials, including Lean Green Belt certification and the Federal Acquisition Certificate for Program and Project Managers. Her work reflects a commitment to operational excellence, data-driven decision making, and building systems that deliver equitable, sustainable impact.